Privacy Policy

At PonexMind, we take your privacy seriously. This Privacy Policy explains how we collect, use and protect your information.

1. Data Collected and Collection Methods

In order to provide our services, we may collect the following data directly from you or automatically while you use the platform:

Account Information: The first name, last name, email address, password and contact information you provide when registering or updating your profile.

User Content (Inputs): The texts, keywords, images, videos and other data you enter into the system while using AI tools.

Payment Information: Payment method information used in subscription or purchase transactions. (Note: Sensitive payment data such as credit card information is processed directly by our licensed payment gateway provider and is not stored on our servers.)

Usage and Log Data: Your IP address, browser type, operating system, pages you visit on the platform, time spent, frequency of tools you use and error reports.

Cookies: Cookies and similar tracking technologies are used to improve your experience, remember your preferences and collect analytical data.

2. Purposes of Data Use

The data collected is processed for the following purposes:

Providing and Improving the Service: Running AI tools (text, image, video, SEO, etc.), generating outputs and optimizing the user experience.

Customer Support: Answering your questions, providing technical support and managing user requests.

Security and Fraud Prevention: Ensuring the security of the platform, detecting misuse, fraud or violations of the terms of use.

Marketing and Communication: With your consent, informing you about new features, updates, newsletters and special offers.

3. AI Models and Third-Party Providers

Our platform may use third-party API providers (e.g. OpenAI, Google, Anthropic, etc.) to generate AI outputs.

The content you enter into the system (inputs) is transferred to these providers for the purpose of generating the output.

These providers process your data within the framework of their own privacy policies and only for the purpose of providing the service.

Important Note: We prefer (where possible) the necessary API data privacy configurations to prevent third-party AI models from using your inputs to train their models.

4. Sharing and Transfer of Data

Your personal data is not sold or rented to third parties without your explicit consent. However, data may be shared in the following cases:

Service Providers: With our business partners that carry out operational processes such as hosting, data analytics, payment processing and email delivery.

Legal Obligations: In the event of an official request from authorized legal authorities or courts, in order to fulfill our legal obligations.

5. Data Retention and Security

Security: We implement industry-standard encryption (SSL/TLS) and technical security measures to prevent the loss, misuse or unauthorized access of your personal data.

Retention Period: Your personal data is kept in our systems for as long as your membership continues or for the legally required retention periods (e.g. for financial records). When you delete your account, data that is not legally required to be retained is permanently deleted or anonymized.

6. User Rights

Depending on the country you live in, you have the following rights regarding your personal data:

Finding out whether your data is being processed and requesting information.

Learning the purpose of processing your data and whether it is used accordingly.

Requesting the correction of your incomplete or incorrectly processed data.

Requesting the deletion or destruction of your data from our systems (Account Closure).

Objecting to a result produced to your detriment by automated systems.

You can contact us at ... to exercise these rights.

7. Changes to the Privacy Policy

We reserve the right to update this Privacy Policy from time to time. When a significant change is made to the policy, we will notify you by publishing it on our website or via email. It is recommended that you review this page regularly to stay informed of any changes.

8. Contact

For questions, comments or requests about this Privacy Policy or our data practices, you can contact us at the email address below

Email: ...